AI agent systems · Sydney
We build towers of AI agents inside your business.
Specialist AI agents take on invoices, phones, tenders, support or a process of your own, inside the systems you already use. Each one is tested on your own history, and none acts on money or access without a person.
For clinics, trades, retailers, finance teams and government suppliers across Australia.
The tower
Six floors ready to build. One built for you.
Every floor is a production system wired into your software, with its own limits. Choose the ready-made floors you need, or have one designed around your own process.
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7F · Built for you
The Workshop
Any process that eats your team’s week. We analyse how it really runs, design the agents it needs and build a floor around it.
Same exam and shadow mode as every floor.
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6F · Scout
The Lookout
Watches tenders, suppliers and competitor prices, and drafts the response.
Bidding is always a human decision.
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5F · Herald
The Front Desk
Answers calls and tickets around the clock, in the caller’s own language.
Urgent calls go straight to a person.
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4F · Ledger
The Counting House
Reads, matches and codes every bill, then stages the payment run.
Changed bank details freeze the bill.
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3F · Quill
The Library
Answers from your documents and reviews contracts against your playbook.
Marks up contracts. Never signs them.
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2F · Atlas
The Dispatch Room
Schedules people, stock and new starters across your systems.
Access never goes beyond the role.
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B1 · Patch
The Boiler Room
Triages incidents and security alerts, and moves legacy code safely.
Production changes need an on-call yes.
The Workshop · 7F
Sketch your own floor.
Describe a process that takes up your team’s time. You’ll get a first sketch of the floor straight away, then a person analyses it properly.
Your floor
Your sketch appears here.
Describe the work on the left, or try an example. The sketch lists the agents, the systems they connect to, the limits they work within and where a person signs off.
How an install works
Tested on your history before it touches your work.
Week 1
Survey
We sit with your team and map how the work is really done, exceptions included.
Week 2
Wire and set limits
Scoped access to your systems, and written limits for every agent.
Week 3
Exam
Each agent is tested on hundreds of your real past cases against an agreed pass mark.
Weeks 4–6
Shadow, then live
Agents draft beside your team until the results say go. Then we run and tune them.
Start with a surveyWeek 1 begins with a one-hour conversation.
A three-minute game
The Night Shift
It’s 2am and eight things go wrong. Make the calls our install crews make for a living.
All quiet on every floor
Eight alerts, twelve seconds each. Choose what a careful crew would do.
Trust
Built to be trusted with money.
Hosted in Australia
Production data and call recordings stay in Sydney-region infrastructure by default.
Your data trains nothing
Client data is never used to train AI models, by us or by our model providers.
People approve what matters
Payments, contracts, admin access and production changes always wait for a person.
FAQ
Questions people ask the front desk.
What does Teammate do?
Teammate designs, installs and runs multi-agent AI systems inside Australian businesses. Each system is a small crew of specialised AI agents that handles a real workload, such as accounts payable, phone reception, government tenders, support or incident response, wired into the software you already use.
What is a multi-agent AI system?
A group of AI agents that each have one job and their own limited access, working together on a larger task. One agent reads invoices, another matches them to purchase orders and a third routes approvals. Splitting the work this way makes each agent easier to test, limit and audit than one all-purpose chatbot.
How long does an install take?
A first floor usually takes four to seven weeks: a survey of how the work is really done, connecting your systems, written limits for every agent, an exam on your own past cases, then shadow mode beside your team before anything goes live.
Do the agents act without a person?
Only inside limits you approve in writing. Payments, large refunds, bid decisions, contracts, admin access and production changes always need a person. Every floor has a pause switch and a 24-hour undo on agent actions.
Is our data kept in Australia?
Yes, by default. Production data and call recordings are hosted in Sydney-region infrastructure, and client data is never used to train AI models, by us or by our model providers.
How is a floor priced?
Each floor is a fixed-price install followed by a monthly fee to run and tune it. You get a written quote after the building survey, before you commit to anything.
Can you build a floor that isn't listed?
Yes. Describe any process that takes up your team's time and we analyse how it really runs, then design the agents, connections and limits it needs. A custom floor goes through the same exam on your past cases and the same shadow mode as every other floor.
Which systems do you connect to?
Common connections include Xero, NetSuite, QuickBooks, Microsoft 365, Google Workspace, Zendesk, Shopify, Stripe, Cliniko, simPRO, ServiceM8, HubSpot, Salesforce, GitHub, Datadog and AusTender.
Book a building survey.
A one-hour walkthrough of how your operations run. We’ll tell you which floors are worth building, and which aren’t.